Frequently Asked Questions

Mum used to say, there's no such thing as a silly question, she was right you know. So if you have a question, don't be afraid to ask. Simply send an email over to us at enquiries@txtfusion.co.uk but to save you some time, here are some of the most common questions we get asked.

£30 a year for football text alerts sounds too good to be true, so how good is the service?

Speed and Performance is comparable to the other SMS Football Text Alerts services out there. Typically you would normally receive alerts up to 3 minutes after goals are scored. Half Time and Full Time messages tend to take a little longer, sometimes up to 5 minutes as all the half time and full time scores tend to come in at the same time. Football Goal Alerts are spread over the 90 minutes so they are received quicker. We monitor a host of results services to check the latest results. As soon as a result comes in you are sent a text. Texts usually take 1-8 seconds to arrive. It’s worth remembering though that the mobile phone network can, at times become congested and so message may sometimes be delayed. This happens on premium services too, it’s no different.

What if I change my mobile number in a season?

Once you are registered you can email us anytime to let us know of any changes to your details. Emails are monitored constantly, so as long as we have about 24 hours notice; it’s not a problem.

What if I sign up mid-season?

No Problem! As we don’t run this service per season, it runs per year. So if you signed up today your subscription will run until 8th February, 2013.

I'm not 18! Can I still use this service?

The simple answer is YES! Because we are not a premium rate service we can make this service available to anyone with a mobile phone. You will never be charged more than the one off sign up fee. So rest assured there won’t ever be any surprises for you and your mobile phone.

How many teams can I receive results for?

As many as you want! Just register a new team or contact us if you are already registered. Remember it's just £30 per team, per year.

I receive enough rubbish and SPAM in my email account now, you wont send me any junk will you?

Never. Our pet hate is SPAM and unwanted emails. We will never ever share any of your details with anyone. You will only receive emails from us that are either alerts or important information about our service.

How many texts will I receive?

Depends on the team, league etc. As an example in the Premiership last season, for one team's supporter they received over 210 texts. Whereas another team's supporter would have had less than 180! Average in the Premiership last season was 169. That’s an average of 4-5 texts per game. But remember, it doesn't matter how many you get you won't pay any more.

How do I pay for the service?

After registering your details, there is a 'Pay Now' button shown. Payment is made through PayPal. So if you have a PayPal account simply sign in and pay or alternatively pay with your debit or credit card. Contact us for further details.

What teams does your service cover?

At the moment, we can deliver results for all leagues within the English divisions (Premiership, Championship, League 1 and League 2). We are also looking at expanding and making all leagues in the world available as well. Please contact for more information.

What countries do you text to?

At the moment, we are the only company who will text virtually anywhere in the world, just check to see if we send to your country in our tariff section. (Please be aware to receive in another country you need a phone number from the country of residence). Please contact us for more information if you might be interested in receiving alerts on a foreign number.

Can I receive texts while on holiday?

As long as your phone works abroad then yes. Just be aware though that some mobile phone companies might charge a premium to you to receive phone calls or texts while abroad. Not all do, but check with your supplier.

Can I register for next year too?

If you want to do that now, contact us at the usual email address. Otherwise, we will email you at the end of your subscription so you can easily renew your membership then.

Can I suspend receiving any messages?

Well, why would you want to? You have already paid to receive them all season! But, if you want to, just contact us.

What if I buy the service, but its no good?

We're convinced that’s not what you'll think. However, if for some reason after the first week of your membership, you change your mind and do not think it’s for you. Simply contact us within 7 days of the game and we will cancel your membership and refund your money.